GreatFlorida Flood Insurance®

Adrian Pino

Nov 19, 2024

Very responsive and helpful. Nandita was a pleasure to work with.

Glenn Pargament

Nov 15, 2024

Nicole was awesome , incredibly helpful. Above and beyond with a great attitude

Paige Campbell

Nov 12, 2024

Nandita or Miss Nan , Was very helpful and sweet. Great customer service attitude!

blanca lilia martinez

Nov 05, 2024

We have had our insurance with this company for many years. We sold our home and we called to cancel our insurance to get a refund. We were lucky enough to talk to Nan Persaud and she expedited doc you sign to me and everything was done so fast. Thank you so much for your great service for many years Bill and Lily Waits

Norah Pericchi

Oct 30, 2024

Had a great experience with Nicole Silvester! She was so helpful, so patient, and I will definitely be going through her for any future insurance needs. Thanks so much Nicole!

Sean Tabor

Oct 29, 2024

Nicole Sylvester was excellent to work with. She was able to put several quotes to work and helped me pick the best fit. Thank you to her and Michelle.

Pamela McNamara

Oct 28, 2024

Excellent customer service and attention to detail. Thank you for following up on everything we talked about. I would recommend people speaking with you.

Patsy Adolph

Oct 02, 2024

I have been counting on them for years now. Matt is the best. Responds immediately, searches for the best options for us and makes everything easy!

Eileen Pass arp

Sep 25, 2024

Great services and highly recommend Karen

Robens Joachim

Sep 25, 2024

Nan Persaud Was great and she was nice to talk to. I like the fact that the phone was disconnected and she called me back right away.

Julie Redavid

Sep 23, 2024

I recently reached out to requote some things and Nicole S. Was fantastic! She was so helpful and so quick with her responses. I always feel like I’m in good hands when working with the great Florida team 😊

Hadassah Rowe

Sep 19, 2024

Nan has the best customer service skills! She makes me feel like family.finds me the best quotes, the insurance is the best as well

Mike Feemster

Sep 14, 2024

Karen Hernandez at Great Florida Insurance provided me with the best experience while getting home owner's insurance. She explained everything I needed to know and much more. Her response to my questions happened almost instantly. I would not hesitate to recommend Karen to my friends or use her for any of my insurance needs I may have in the future.

Kenneth Hartman (Todd)

Aug 15, 2023

Edit: I recently had a change in my coverage needs and contacted Debbie Moss for assistance. She responded promptly and helped me to get a new policy for over $600 a year less. Needless to say, I’m thrilled with the service. I am a USAA member and while they give great service and pricing, I could not possibly leave Debbie and Great Florida Insurance. Thank you! So I’ve been with Great Florida for a few years and have always received great service and prompt attention. I recently had my auto policy go up by $400 after three years without any tickets or incidents. I called my regular agent, Debbie Moss, and asked if there was anything she could find to help me save on my policy. Long story short she was able to write me a new policy with a new insurer for less that I was paying BEFORE my increase. And it was all done in less than a day. I’m grateful for the assistance I received. I have also gotten policy assistance in the past from Autumn (sorry I don’t know her last name.) They are both top notch.

Raul Romaguera

Sep 05, 2024

Nicole Silvester was an absolute joy to deal with. She was professional, quick and very knowledgeable. It was easy to leave my former ins carrier to better quotes for the same product/limits. She is now my “go to”!

James Warner

Sep 06, 2024

Nicole was knowledgeable and made my (now required) flood insurance purchase as painless as possible! 😉

Ryan Barbalios

Sep 04, 2024

Amazing service! Thanks for going the extra mile to help me!

Jason Fisher

Aug 30, 2024

Nicole Silvester is a gem. She has gone above and beyond to make sure that my auto insurance needs were met. I can not praise her enough for her communication and flexibility. She is the most competent, responsive and honest agent I have ever worked with. 10/10 would highly recommend her to anyone!

Cody Snyder

Aug 28, 2024

Agent Nicole Silvester literally have saved me so much money on my auto policy I Was paying over 300 dollars a month. And all in one day she found me another policy for 150 dollars a months. All I had to do was sign and she handled the rest. I recommend Great Florida Insurance to everyone and anyone they will take care of you .And they are responsive and quick and have instant solutions Thank you Nicole Sylvester.

alexis barchuk

Aug 16, 2024

Michelle (Nicole) Silvester was absolutely amazing! She was so kind, patient, helpful, and informative!! She got me an amazing quote and I am so pleased with the outcome. If you need help and literally have no idea what you’re doing, do not worry; she will explain everything to you and have your back ! Highly recommend !

L B

Aug 13, 2024

We were very happy with the service that Nan provided for us. She was very helpful and saved us a bunch on our insurance premium! Thank you!

Hiroko Eubank

Jul 15, 2024

I went on website and search nearest auto insurance close to my home found Michelle Silvester website. One of the agent Nicole contacted me asking for information on my car. Once she received the information required then she began to search for auto insurance for me. She did all the legwork and provided 8 proposals from different companies. I was very surprised and impressed on her with ethic and took seriously about her work. Her constant communication also was impeccable to keep me updated. I would recommend her to all my friends or anyone that need car insurance proposals.I wanted to thank her for all works she has done. I have selected the insurance company and she took over from and sent me the documents for my signature. Our company could use Nicole. Thank you so much Nicole.

Geoffrey Snyder

Jul 02, 2024

Nicole Silvester was the agent that helped me switch my insurance companies. I have nothing but great things to say. Communication was simple and quick, she was very responsive and worked with me around my schedule. She saved me more than 40% on, what the company I've been using for the past 5 years, was about to charge me. I will 100% be recommending their service to my family and friends. 10/10!

Nicole McGivney

Jul 02, 2024

Nan Persaud immediately tended to my needs so quickly and efficiently. She was a delight to speak with and work with. Thank you for providing great customer service!

Michelle Ciociano

Jun 28, 2024

I can’t give enough praise to Nicole Silvester. I was very upset when my current car insurance company was raising my rates high enough that I could have rented a studio apartment. Not only did she listen to my concerns, she diligently searched for the best policy for the best price. She has many Grade A companies she deals with. I highly recommend her to be your next agent. You will not be disappointed.

Velgie Martin

Jun 22, 2024

Very helpful and caring treat you like a person. Nan was great and attentive answered all my questions and help in a timely manner. Thank you

Ramesh Bansee

Jun 20, 2024

Needed some help with my policy this morning spoke to Nan within minutes I was taken care off, very pleasant and charming Did not have to wait!!

Charles Carr

Jun 13, 2024

I give 5 stars to Karen Hernandez at Great Florida Insurance Co. Karen has given excellent customer service, conducted our business with complete professionalism, and offered wise counsel in regard to protecting our property in Miami Beach. Karen has been an essential resource in having a sense of security around our investment in Florida.

Locomotive Production

May 26, 2024

I’ve been with this company for years! And no matter what questions or related matter pertaining to my policy, they are to ready help. They’ll provide you with the best customer service!

Manuel Malig Sr.

May 24, 2024

During the process of buying our crescent lake house, our current homeowner's insurance carrier decline to issue a policy, but somehow our agent recommended Great Florida Insurance.; sure enough through the diligent work of Ms Nan & Ms Lauren, we got insurance coverage from Citizens Insurance. But before the current insurance coverage ends in 4 months, we received a "Non Renewal" letter from CI!! dang it... so when i called today and info'd GFI, Ms Nan , again took action and now actively searching for another home insurance company. Bottom line, great customer service! thank you very much!